**this course has been merged into other courses and as of 5/31/23 this course will no longer be available as it is here. If you are wanting to complete – make sure to finish by 5/31/23
This series looks at the needs of your patients and how to ascertain their acceptance of the prescribed treatment plan. Before a patient accepts treatment, they must first understand the treatment plan and how that treatment impacts their overall health. This video series takes a closer look at how you can help patients understand their planned treatment; ensure they accept treatment and how to provide follow up care through post op phone calls. Front Office Rocks recommends that you complete Patients Need to Understand Their Treatment Plan and Why Front Desk Consults Don’t Work first. Then, finish the series with Case Acceptance Interview with Doctors and Post Op Calls to build on your understanding of the importance of patient acceptance of treatment, case acceptance from the doctor’s perspective and how to make post-op calls after treatment is complete.