Hi. Welcome to ‘Making the Team,’ a collaboration between AADOM and Front Office Rocks. My name is Laura Nelson, and I’m thrilled you’re here. This introduction gives you a glimpse into my experience with AADOM and the training I offer through Front Office Rocks, combining the best of both worlds to help you and your team excel.
This course is designed for office managers looking to integrate effective training into their practice. You’ll learn about the significance of customer service and systematic approaches to reduce patient turnover, a common challenge in dental offices. With a focus on systems and customer service, this course provides actionable insights to improve your team’s performance and patient experience.
We regularly update this section with the latest content to ensure you stay ahead in dental office management. Explore current trends, technologies, and best practices curated to enhance your role. Your questions and feedback drive our content, so feel free to reach out and inspire future updates.
Content is listed in order of the most recent updates, ensuring you have access to the latest information. Engage with us through email or conversations, and we’ll incorporate your inquiries into the course, benefiting all users.
Course Instructor
AADOM Office Stars
