This seems to be a current trend in many states – We are hearing from a lot of members that they are inundated with calls from state funded plans that they are NOT participating in.
This patient population can be hard to reach – Oftentimes, they only want to be seen by a participating provider. But I do think it is worth explaining that they can be seen as a patient in your office but their insurance will not cover any of the cost. I think providing a waiver is dependent on the state you are in. If a patient decides to be seen in your office, a financial agreement of some kind should be discussed and signed.
We are not insurance experts. If you feel you need additional information, feel free to reach out to Colleen Huff, who is an insurance expert and coach. You can easily find her on Facebook.
Good luck!
Front Office Rockstars
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