Closing Big Cases: A Team Approach to Success

Laura Nelson · January 13, 2025

This course guides dental teams through the crucial steps in closing big cases, emphasizing that success depends on more than just the presentation—it’s about creating a seamless patient experience from start to finish. With insights from GNA Consult, these lessons equip team members with actionable strategies to improve communication, teamwork, and execution at every stage of the patient journey.

Course Information

Course Instructor

    • Steps to Seamless Case Closure
      • Lesson 1: Communication Between “Sales” and “Ops” (17:52)
      • Lesson 2: Perfecting the Handoff/Hand-Up (14:14)