Morning Huddle Motivators

Laura Nelson · October 4, 2023

Welcome to the Morning Huddle Video Series, a special section of Front Office Rocks designed to kickstart your team’s day with focus and unity. We’ve distilled our extensive content into bite-sized videos that are perfect for your morning huddles. These videos cover a range of topics, from best practices to team-building exercises, and even include some “Friday Funnies” to inject a dose of humor into your week. While Laura may not be a stand-up comedian, these videos are crafted to not only inform but also to uplift the spirit of your team. Feel free to use these videos in a way that best suits your practice’s needs. They’re not mandatory and don’t offer any CE credits; consider them friendly nudges or quick reminders to help your team align and excel. Enjoy!

Course Information

Estimated Time: 2H:46M

Course Instructor

Laura Nelson Author

Patient and Experience

Experience Matters (6:25)

Customer Service (5:32)

Know It All Mindset (2:02)

Dental Office Growth

Small Business Cycle (4:05)

Setting Goals (5:16)

What Can You Control (4:22)

Focus on What You Can Control (2:54)

Remove The Cue Of Bad Habits (3:50)

Goals and Habits (4:00)

Three Types of Customer Service (15:34)

Team and Communication

Communication Cycle (8:07)

Leadership Is Not A Title (5:13)

Leadership (5:16)

Leaders Take Responsibility (3:02)

Communication More Now (4:25)

Staff Versus Team (2:33)

How To Embrace Change

Change Model (6:10)

Change Management (4:06)

Your Part Of Change (3:18)

Failing at Change (9:05)

Empower Action (5:34)

Paradigm Shift (2:55)

Change Is Permanent (2:36)

Making Change Stick (5:36)

Steps In Change (5:44)

Successful Change (3:51)

Understanding Change (6:56)

Why Change Can Be So Hard (3:18)

Why Organizations Fail At Change (6:31)

- Patient and Experience
  - Experience Matters (6:25)
  - Customer Service (5:32)
  - Know It All Mindset (2:02)
- Dental Office Growth
  - Small Business Cycle (4:05)
  - Setting Goals (5:16)
  - What Can You Control (4:22)
  - Focus on What You Can Control (2:54)
  - Remove The Cue Of Bad Habits (3:50)
  - Goals and Habits (4:00)
  - Three Types of Customer Service (15:34)
- Team and Communication
  - Communication Cycle (8:07)
  - Leadership Is Not A Title (5:13)
  - Leadership (5:16)
  - Leaders Take Responsibility (3:02)
  - Communication More Now (4:25)
  - Staff Versus Team (2:33)
- How To Embrace Change
  - Change Model (6:10)
  - Change Management (4:06)
  - Your Part Of Change (3:18)
  - Failing at Change (9:05)
  - Empower Action (5:34)
  - Paradigm Shift (2:55)
  - Change Is Permanent (2:36)
  - Making Change Stick (5:36)
  - Steps In Change (5:44)
  - Successful Change (3:51)
  - Understanding Change (6:56)
  - Why Change Can Be So Hard (3:18)
  - Why Organizations Fail At Change (6:31)