Appointment Confirmation Policy

The “Appointment Confirmation Verification Policy” outlines a comprehensive set of guidelines for staff to follow when confirming appointments with both new and existing patients. This policy covers a range of considerations, from verifying patient forms and eligibility to checking for concurrent appointments and outstanding balances. While the policy is detailed, its fundamental principles can be customized to align with the specific needs and workflows of any dental practice. Implementing a policy like this is crucial for enhancing communication with patients, ensuring accurate scheduling, and optimizing the overall efficiency of the practice.