Patient Consent Form

The Patient Consent Form is essential as it ensures that patients are fully informed about the proposed dental treatment, including potential risks, benefits, and alternative…

Morning Huddle Agenda

This is a generic huddle outline used by Laura in her office huddles. You can take this and tweak it to work for your office…

Calling on Outstanding Insurance

This document is a guide for an employee that is calling on outstanding insurance claims to get the status from the insurance company. This is…

How to Handle Cancellations

This document provides training on the significance of minimizing patient cancellations through effective communication, utilizing appropriate language, and maintaining an organized quickfill list to promptly…

New Patient Call In Form

This form is one that Laura used in her office that puts in order the topics you should ask the patient when they are a…

Drama Policy

This document offers actionable strategies and guidance to help managers and dentists create a drama-free office environment. It provides valuable insights and practical steps to…

Narratives Required By Insurance Companies

The document emphasizes the significance of including narratives when submitting claims to dental insurance companies, particularly for larger procedures. By providing comprehensive documentation upfront, including…

Scheduling Policy Points

This is an outline of just some examples of scheduling policy points from Laura’s dental office. Each dental office is different and though you can…

The Right Amount Of Communication

This document serves as a reminder to dental office employees about the crucial role effective communication plays in their work environment. By understanding the impact…