Forum Replies Created

  • info99

    Member
    May 7, 2024 at 9:05 am in reply to: Insurance Verbage for Out of NETWORK

    Thank You, Missy! We will take the course and give you feedback.

  • info99

    Member
    May 30, 2024 at 2:59 pm in reply to: Mystery Call

    Yes! I totally understand about scripting. We use them as a guide for moving patients to scheduling their appointment and away from answering insurance questions that create roadblocks.

    Thank You for the feedback…. We have videos on training list.

  • info99

    Member
    May 28, 2024 at 7:45 am in reply to: NARRATIVE FOR D4261

    Missy,

    Got It! Thank You!

  • info99

    Member
    May 16, 2024 at 8:07 am in reply to: Dentrix Inactivate or Archive

    Just to clarify……….So in Dentrix if we inactivate we can pull the patient’s records for the duration that states law mandates?

    If we achive the patient’s records we will not be able to access the patient’s records…. like they will be shredded.